You can always create a new link to the file or folder you want to share. If you don't see the link in your list, you may have deleted it.
The link is disabledĬheck if the link you provided is disabled by following the steps: To reenable the link, restore the file/folder. If you or someone else has deleted the file or the folder containing it, the link you provide for the migration will not work. The file or folder containing it had been deleted Here are some of the possible reasons and solutions: If the shared link is not working 1. Not using Dropbox yet? See how Dropbox makes managing file permissions easy.During CSV import, you can come across situations when the shared link to a file in Dropbox may stop working or work incorrectly. If you’re still having an issue with a shared link, we recommend you contact the person who created the shared link, or contact support if you’re the one who created the link. To correct this, sign out of Dropbox and click the shared link again. If you click a shared link and it won’t open, you may be encountering a browser issue. Click either Link for editing or Link for viewing depending on which link you’d like to remove.ĭoes the shared link open in your browser?.Click Settings or the gear icon in the top right.Hover over the name of the file or folder you’re having issues with and click the share icon (rectangle with up arrow).
If you recently rewound your Dropbox account, your shared link might not work as expected. Was your link banned?ĭropbox bans shared links when they're responsible for unusually large amounts of traffic, or when they violate the Acceptable Use Policy (for example, by hosting spam or malware). To get the shared links working again, the person who created the shared links will need to be added back to the shared folder. If the link creator leaves the shared folder, the link will be broken. This is true for all shared folders, regardless of if they are in a team or individual Dropbox account. Shared links are tied to the person who originally created the link. The team admin can also turn off the ability to share links with people outside the team. If you’re on a Dropbox Business team and the file you’re trying to share is within a shared folder, the owner of that folder may have changed the settings so that links can only be shared with other team members. In that case, you need to create a new link to the file or folder. If you have a Dropbox Professional or Dropbox Business account and you set an expiration for your shared link, it may have expired.
You can create a new link to the file or folder you want to share. If you restore the deleted file or folder, the shared link will work again. Your shared link won’t work if the file or folder was deleted. If your shared link isn’t working or if it’s showing a 404 error, check the following: Did you delete the file or folder?
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